logo

Support Center

Get the help you need to succeed with UCG. Choose the support option that fits your needs.

Self-Service

Documentation

Comprehensive guides, tutorials, and API references

  • Getting Started Guide
  • API Reference
  • Code Examples
  • Best Practices
Get Started
Free

Community Support

Get help from our active community of developers

  • Discord Community
  • GitHub Discussions
  • Stack Overflow
  • Community Examples
Get Started
Pro & Enterprise

Premium Support

Direct support from our engineering team

  • Priority Response
  • Video Calls
  • Custom Solutions
  • SLA Guarantee
Get Started

Response Times

Our commitment to getting you the help you need

Community
Best effort
Usually within 24 hours
Pro
< 8 hours
Business days
Enterprise
< 2 hours
24/7 support

Frequently Asked Questions

Quick answers to common questions about UCG

How quickly can I get started with UCG?

UCG is designed for instant productivity. After installing the CLI tool with npm install -g @ucg/cli, you can generate your first CRUD operations in under 5 minutes. Our quick start guide walks you through the entire process.

What databases does UCG support?

UCG supports MongoDB, PostgreSQL, and MySQL out of the box. We also provide templates for other databases, and you can create custom templates for any database system.

Can I customize the generated code?

Absolutely! UCG uses a flexible template system that allows complete customization. You can modify existing templates or create entirely new ones to match your coding standards and architecture requirements.

Is UCG suitable for production applications?

Yes, UCG generates production-ready code with built-in security features, error handling, validation, and performance optimizations. Many companies use UCG-generated code in their production systems.

How does the multi-company architecture work?

Our multi-company feature provides complete data isolation between tenants, with separate databases or schemas, user management, and role-based access control. It's perfect for SaaS applications serving multiple clients.

What support options are available?

We offer community support through Discord and GitHub for all users. Pro and Enterprise customers get priority support with guaranteed response times and direct access to our engineering team.

Still Need Help?

Can't find what you're looking for? Our support team is here to help you succeed with UCG.